Turning complexity into clarity through content, information, and experience design.

14+ years helping people navigate products, services, and information-rich experiences.

I work at the intersection of content, information, and experience:

  • helping people find what matters
  • reducing friction and confusion
  • turning complexity into clarity

How I can help.

Content & information

Structuring content, navigation, and information so people can find what they need and understand what to do next.

Onboarding & learning

Helping people get started, build confidence, and successfully adopt new products, services, and workflows.

Systems & workflows

Designing experiences across complex ecosystems where multiple tools, teams, and touchpoints need to work together.

Research & validation

Using research, testing, and feedback to understand where people struggle and how experiences can be improved.

What I bring to the table.

01
Making complex systems understandable

From merchant onboarding to vehicle interfaces, I’ve spent my career helping people navigate products, services, and workflows that aren’t naturally simple.

02
Structure where others see complexity

I enjoy untangling information, identifying patterns, and creating frameworks that help people find what matters and move forward with confidence.

03
Breadth without losing depth

I’ve worked across commerce, advertising, transportation, travel, and digital products, allowing me to quickly understand new domains while staying focused on the people using them.

04
Practical problem solving

I care less about perfect solutions and more about useful ones: finding the right balance between user needs, business goals, technical realities, and time constraints.

I care about doing good work with good people.

Career
2017 — 26Senior UX designerAmazon
2016Senior UX designerSapientRazorfish
2013 — 16Senior UX designerCelebrity Cruises
2011 — 13UX/UI designer + Front-end developmentSecret Escapes
2003 — 11Visual + Web designerVarious companies and agencies

Latest work

CURRENTLY OPEN TO NEW OPPORTUNITIES

I’m interested in thoughtful teams, meaningful problems, and work that makes people’s lives a little easier. Whether through content, information, or experience design, I enjoy helping people understand what they need to do and feel confident doing it.

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